ERIC YEUNG
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h: (415) 665-8550 |
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San Francisco, California |
PROFESSIONAL SUMMARY
Over eleven years of successful experience in high
tech recruitment and selection of engineering, scientific management and
professional positions for Fortune 500 and top Bay Area companies
including Intel, AMD and Juniper Networks. Areas of specialization include strategic
sourcing and identifying prospects, recruitment on the Internet, candidate
generation, implementing recruitment strategies, and project management. Primary focus of recruitment was on quality
of hires.
MAJOR ACCOMPLISHMENTS
JUNIPER
NETWORKS, Sunnyvale, California
Juniper
Networks is a leading provider of core and access routing solutions. Net
revenue during 2000 was $674 million, up 556 percent from 1999; net income was
$150 million.
Staffing Research Manager
·
Directly hired by
senior management to update and manage online Staffing Database as research
manager and develop the staffing resource center.
·
Scouting Report
Database - over 13,000 industry leads with approximately 70% being
non-active jobseekers.
·
Data was updated weekly
with in-house research and external research.
·
Effectively converted
database from existing desktop format to an online accessible tool for
authorized users while implementing security functions to protect intellectual
property.
·
Successfully designed,
developed, implemented, and maintained Staffing Intranet Toolbox
·
Toolbox allowed easy
access to compiled resources with quantified analysis of resource value
including Search Agents, Internet Resume Databases, Internet Posting Sites for
domestic and International jobs, Research and Agency providers with quantified
history of success and results, Outplacement and Layoff Reports.
·
Developed New Hire
Orientation portion of Employee Referral Program. Included weekly presentation and survey to identify new hire's
mentors, colleagues, and industry heroes.
·
Results included
over 300 leads in half a year added
to scouting report.
·
An estimated 10% of New
Hire leads were interviewed and considered for offers.
·
Highlights of employee
participation and success include employee’s voluntary Palm Pilot data dump
from address book.
·
Managed Research Staff
with 2 direct reports, 1 external report, and 5 indirect reports from sourcing
staff.
·
Direct research staff
focused on scouting non-jobseeking candidates and profiling work
accomplishments and history.
·
Lead bi-weekly staff
meeting of entire sourcing staff keeping up on industry events, priority
recruiting needs, best practices, etc.
·
Managed vendor
relations and worked with HRIS to implement and/or evaluate potential staffing
solutions for sourcing.
·
Authorized to evaluate
sourcing and staffing value and make final decisions. Contact person for existing research firms and potential
agencies.
·
Assigned by Director of
Staffing to Applicant Tracking System committee to evaluate potential new
vendors. Team consisted of HRIS Mgr
and Senior Staffing Members.
·
Created weekly report
and database on industry layoffs and outplacement.
·
Worked with University
Recruiting on UR Events as needed representing Juniper and upholding the
branding efforts directed by corporate marketing - NSBE, UR Job Fairs,
Internship Open House.
·
Proposed, recruited,
hired, and trained HR Intern.
·
Presented proposal for
Executive Management to approve budget for a Human Resources Intern and
projected ROI output.
·
Staffing Rotation -
trained intern in sourcing efforts including Internet Research and maintenance
of data in Scouting Database.
·
Recruited the top two
HR Intern candidates from direct scouting of high performing students from alumni
HR program.
·
Mentored junior staff
in staffing including sourcers and coordinators.
ADVANCED
MICRO DEVICES, Sunnyvale, California
1999 - 2000
AMD is a global supplier of integrated circuits for the personal and networked computer and communications markets. AMD produces processors and flash memories. Founded in 1969 and based in Sunnyvale, California, AMD had revenues of $2.8 billion in 1999 and record sales of $968,710,000 and net income of $65,080,000 in the quarter ended December 26, 1999. (NYSE: AMD).
Strategic
Staffing and Sourcing Lead/Senior Technical Recruiter
·
Directly hired by
Employment Manager in 1999 to take a lead role in developing advanced sourcing
efforts for AMD staffing, with added focus on Microprocessor Teams in Sunnyvale
and Austin and Computation Product Marketing Groups.
·
90% of time spent
recruiting and building relationships with non-jobseeking candidates. Positions included Logic Designers, Circuit
Designers, Verification Engineers, CAD Developers, Product Marketing Managers,
Human Resources Professionals, Compensation Analysts.
·
Successfully completed
full recruiting cycle for key critical hires, including Division Marketing
Manager for Workstation and Desktop Platform.
·
Measured results for
key hires indicated higher ratings in job performance and positive feedback
from management of hiring groups.
·
Achieved a 70% offer
accept rate for Human Resources positions in Q1 and Q2 ’00.
·
45% of HR candidates considered for hire were targeted non-jobseeking
candidates.
·
Took over recruiting
efforts for HR in Q3 ’99. Managed HR
recruitment team and raised the bar for expectations of quality candidates.
·
Developed and managed
candidate research data by partnering with engineering teams at AMD. Data collected from Internet Research
including alumni, associations, conference attendees, etc. Developed
“Scouting Report” to build relationships with potential candidates
before the need to recruit occurs. When
fully implemented, ideal is for key engineering figures to be pre-identified by
the time the need for hiring occurs, reducing the need for JIT recruiting.
·
Charged with
development of Staffing Intranet Reference Site to provide centralized resource
page for vendor sites, in-house candidate and scouting data, and other useful
sources and links.
NATIONAL
SEMICONDUCTOR, Sunnyvale, California 1998 - 1999
Developer
and manufacturer of semiconductor products for high-growth markets in the
electronics equipment industry with sales of $2.5 billion in 1997.
Staffing
Consultant (Contract)
·
Specialized in
developing successful sourcing/search strategies for Core Technology Group.
·
Recruited for critical positions
in Core Technology Group including Directors of Methodology, CAD
Development/Support.
·
Acknowledged and
awarded at staff meeting for key hires in September.
TERADYNE
INCORPORATED, Sunnyvale, California 1998
World's
largest supplier of automatic test equipment and software for the electronics
and telecommunications industries with sales of $1.3 billion for 1997.
Staffing
Consultant (Contract)
·
Consulted hiring
managers on candidate management and interview process.
·
Accounted for 50% of
Teradyne's recruiting corporate wide.
·
Sourced and recruited
candidates for Field Service offices.
Positions included Field Applications Engineers, Field Service
Engineers/Technicians, Sales Engineers
INTEL
CORPORATION, Santa Clara, California
1996 - 1998
World
leading manufacturer of computer chips in 1997 with revenue totaling $25.1
billion, up from $20.8 billion in 1996.
Also a leading manufacturer of personal computer, networking, and
communications products.
Senior
Technical Recruiter (Contract)
·
Exceeded expectations
by producing 32 offers with 27 accepts within a two month period for
Design Technology Q1 ’97 Recruiting Blitz.
More than 90% of candidates recruited were non-jobseekers.
·
Selected by
Corporate Communications manager to
take ownership of managing Intel’s use of Internet vendor resume databases. Internet databases accounted for 33% of
Intel’s Internet recruiting.
Responsibilities included tracking and measuring the quality of results
from vendor sources. Given $20,000 annual budget for databases.
·
Using metrics recorded
by ResTrac Scanning and Recruiter tracking, decided on which vendors provided
reasonable ROI. Also co-managed with
Sourcing Team on measuring job posting results.
·
Cost per interview/hire
measurements reduced spending on Internet activity.
·
Successfully sourced
and generated candidates for IC Engineering, Microprocessor, and Business
Product Groups. Positions included CAD/VLSI Developers, CAD Engineers,
CAD Applications Engineers, DFT Engineers, Integrated Circuit
Designers, VLSI Design Engineers, Microprocessor Logic Designers,
ASIC Designers, EDA Engineers, Product Engineers, HW/Firmware Engineers, Senior
Microprocessor Firmware Engineers, Senior Firmware Development Engineers,
VLSI Validation Tools Engineers, Validation/Verification Engineers,
Cache Validation Engineers, Product Test Engineers, Layout
Designers, Mask Designers, Programmer Analysts, I/O Processor
Technologists, Technical Marketing Engineers.
·
Developed new leads and
generated candidates through various sourcing techniques including use of cold
calling, Internet research, Internet online database searches, ResTrac
applicant tracking, employee referrals, files research, networking, external
vendors, direct mailing campaign, e-mail recruiting, ad postings, online career
fairs, job fairs, open house events, and other resources.
·
Recognized by Intel
hiring managers and staffing organizations for "excellent work and fast
response" to hiring needs; maintained close working relationship with
hiring managers to identify their specific hiring needs.
·
Did a "great
job" for Zeus/Nike, Design Technology Group maintaining Intel values of
‘quality’ and ‘results orientation’.
·
Told by manager in MRL
that interviewing and selecting will be tough due to high volume of quality
candidates provided.
·
Acknowledged by direct
manager in Strategic Staffing Group for continuous performance in high volume
candidate generation.
·
Recognized by Strategic
Sourcing Team Leaders for outstanding performance, follow-through and
completion of projects, and ability to manage multiple tasks.
·
Continuously requested
by Project Management to participate in various sourcing events.
·
Acknowledged as a key
member in staffing team in a plaque for quick turnaround in recruiting design
engineers for IPED Group.
·
Redeveloped candidate
tracking tool for IASO Group resulting in a 14% improvement of candidate
management. IASO candidate tracking and
staffing model used as benchmark for other staffing organizations within Intel.
·
Produced a 14% increase
in candidate pool for specific hiring groups.
·
Maintained and updated
Intel's Strategic Staffing IC Engineering candidate database containing over
2,000 identified names and titles.
·
Targeted high
performers in Austin, TX for a two day Intel Recruiting Event resulting in 8
offers in Q1 ‘97.
·
Represented Intel at
job fairs specializing in specific target groups including WesTech, SoftFair,
Network Career Fair, Chinese Software Professional Association, and Pan Asian
Job Fair.
·
Facilitated immediate
distribution of "recommend candidates" to various product groups.
·
Reengineered and
developed distribution process to assure adequate response time within Intel’s
multiple geographic locations.
·
Co-Developed Skills
Matrix Tool to assist staffing representatives at job fairs with understanding
Intel’s needs across the board.
·
Trained staffing reps
and administrators on ResTrac Finder; selected to assist with users attending
Intel’s ResTrac training courses.
·
Identified, attracted,
and recruited from the top 5% industry superstars. Offers to candidates were
generated as a result. 85%
accepted within two months of initial contact.
·
Completed a short-term
project generating candidates for International sites of Intel including
Singapore, Hong Kong, People's Republic of China, Japan, Philippines, and
Malaysia.
CLANCY ASSOCIATES, San Francisco, California/Virginia
1995 - 1996
Leading search firm recognized for its outstanding
completion of over 1000 assignments worldwide.
Primary clients have been in computer products, biosciences, and
financial services.
Senior Recruiter
·
Proven turnaround
specialist. Typically inherited
troubled searches from other recruiters.
Achieved a 90.7% placement rate.
·
Successfully sourced,
matched, interviewed, and placed candidates for high technology companies such
as Toshiba America MRI, Conner Peripherals, Seagate, Raynet,
Diasonics, Huber Chemicals, SCM Chemicals, Inhale
Therapeutics, and Coach.
·
Conducted searches on a
retained basis for permanent placement of technical and executive positions
including Software Engineer, Hardware Engineer, Quality
Assurance Engineer, ISO 9000 Specialist, Radio Frequency
Engineer/Designer, Product Manager, Oracle DBA,
Applications Research Chemist, Clinical Research Associate, and Vice
President of Marketing & Sales.
·
Developed successful
sourcing and recruitment strategies to locate candidates for various searches,
including “difficult-to-fill” positions.
·
Managed in-house
research staff for recruiting activities.
Team leadership produced a 12.2% increase in project completion ahead of
schedule.
·
Retained searches
generated over $300K in revenues for 1995.
·
Completed 97% of
projects under budget.
·
Contributed as a
self-directed team member in a Total Quality Management (TQM) project to
improve the service to billion dollar clients.
Benchmarked other leading search firms for continuous improvement of
services. Personally retained an
at-risk billion dollar client as result of improved customer service.
·
Utilized the Internet,
World Wide Web, and current technology as recruitment tools; introduced the use
of the Internet to the Principal/Owner.
·
Assisted in design and
implementation of training for newly hired staff. Reengineered training manual.
·
Recognized for
proactive contributions and rewarded with 3 raises and 20 bonuses.
CLARKE RONCE ASSOCIATES, San Francisco, California
1990 - 1995
Research Specialist/Recruiter
·
Promoted to recruiter
based on outstanding track record for finding viable candidates in less than
average cycle times.
·
Successfully sourced,
matched and interviewed candidates for clients such as Genentech, Apple
Computer, Microsoft, NeXT Computer, Raychem, Raynet,
and Syntex. Maintained a
successful placement rate of 93%.
·
Maintained sourcing
activities to ensure candidate flow for critical skills openings
·
Developed and
telemarketed resource directory.
Gathered information through telephone surveys, published journals and
periodicals, in-house library, and other available resources.
·
Received bylines for
publications in recognition of research work accomplished.
·
Recognized for ability
to work in a self-managed environment, limiting supervision from management.
COMMONWEALTH CLUB, HR SECTION, San Francisco,
California 1996-1999
Executive Committee Officer
·
Coordinated seminars
featuring world class HR professionals from companies including Intel and
Apple. Seminars focused on
current and best practice in HR.
·
Managed the
implementation of a web page for the HR Section.
·
Coordinated HR Awards
Ceremony recognizing best HR practices in Bay Area.
ARTICLES &
PUBLICATIONS
·
“Human Resource
Students With a Bright Future”; NCHRC, “The HR Bulletin”, October
10, 1995
·
In Media Res
publications:
·
The California
Hazardous Waste Directory
·
“Dataline, The Glass
Ceiling”, a monthly newsletter
(1992)
AFFILIATIONS
Member and Executive Committee Officer of HR Section,
Commonwealth Club
Member, Society for Human Resource Management (SHRM)
Member, Northern California Human Resources Council
(NCHRC, now NCHRA)
Member
and Officer, Human Resource Management Council (HRMC)
Active
contribution back to HR Program at SFSU participating in HRMC events for student
networking and mentorship. Regular
guest evaluator for Staffing and Compensation courses, plus occasional guest
teacher for professor on business travel.
PROFESSIONAL EDUCATION
San Francisco State University
San Francisco, California
Degree:
Business Administration in Human Resource Management (BS)
City College of San Francisco
San Francisco, California
Degree:
Business Administration (AS)
Additional Courses:
Introduction to IC Design & Fabrication/PTI
Seminars
Behavioral Interviewing
Introduction to Geni Basics
Humane Resources (Intel University)
Computer Skills: Proficient in Resumix, ResTrac, Icarian, PeopleSoft, HTML, MS Windows
environment, Excel, Access, Filemaker Pro, Lotus, PowerPoint, Word, and Word
Perfect.
Special Seminars:
·
Human Resources: Perceptions Versus Realities presented by Intel/Kirby Dyess
·
Intel’s T-Comp Philosophy presented by Intel/Mike Ray, Irene Davis, & Eric
Yeung
·
Technology's Impact on HR presented by Apple Computer/Mark Grimse
·
Management: Keys to Going Global presented by DFS/Jim Wiggett
·
Twenty-First Century HR presented by Larry Short & Associates
·
Retaining High Performance Employees presented by the Dettorre/Boynton Solution
·
Focus on College Recruiting presented by Cadence/Thad Salter
·
To Benefit or Not to Benefit: Temporary & Contract Employment presented by
Sandy McCandless, Esq.