ERIC  YEUNG

 

h: (415) 665-8550

ey@ericyeung.net

San Francisco, California

 

                                                                                                                                                                                   

                                                                                                                                                            

 

PROFESSIONAL SUMMARY

 

Over eleven years of successful experience in high tech recruitment and selection of engineering, scientific management and professional positions for Fortune 500 and top Bay Area companies including Intel, AMD and Juniper Networks.  Areas of specialization include strategic sourcing and identifying prospects, recruitment on the Internet, candidate generation, implementing recruitment strategies, and project management.  Primary focus of recruitment was on quality of hires.

 

MAJOR ACCOMPLISHMENTS

 

JUNIPER NETWORKS, Sunnyvale, California   

 

Juniper Networks is a leading provider of core and access routing solutions. Net revenue during 2000 was $674 million, up 556 percent from 1999; net income was $150 million.

 

Staffing Research Manager

 

·         Directly hired by senior management to update and manage online Staffing Database as research manager and develop the staffing resource center. 

·         Scouting Report Database - over 13,000 industry leads with approximately 70% being non-active jobseekers.

·         Data was updated weekly with in-house research and external research.

·         Effectively converted database from existing desktop format to an online accessible tool for authorized users while implementing security functions to protect intellectual property.

·         Successfully designed, developed, implemented, and maintained Staffing Intranet Toolbox

·         Toolbox allowed easy access to compiled resources with quantified analysis of resource value including Search Agents, Internet Resume Databases, Internet Posting Sites for domestic and International jobs, Research and Agency providers with quantified history of success and results, Outplacement and Layoff Reports.

·         Developed New Hire Orientation portion of Employee Referral Program.    Included weekly presentation and survey to identify new hire's mentors, colleagues, and industry heroes.

·         Results included over 300 leads in half a year added to scouting report.  

·         An estimated 10% of New Hire leads were interviewed and considered for offers. 

·         Highlights of employee participation and success include employee’s voluntary Palm Pilot data dump from address book. 

·         Managed Research Staff with 2 direct reports, 1 external report, and 5 indirect reports from sourcing staff.

·         Direct research staff focused on scouting non-jobseeking candidates and profiling work accomplishments and history.

·         Lead bi-weekly staff meeting of entire sourcing staff keeping up on industry events, priority recruiting needs, best practices, etc.

·         Managed vendor relations and worked with HRIS to implement and/or evaluate potential staffing solutions for sourcing.   

·         Authorized to evaluate sourcing and staffing value and make final decisions.   Contact person for existing research firms and potential agencies.

·         Assigned by Director of Staffing to Applicant Tracking System committee to evaluate potential new vendors.   Team consisted of HRIS Mgr and Senior Staffing Members.

·         Created weekly report and database on industry layoffs and outplacement.

·         Worked with University Recruiting on UR Events as needed representing Juniper and upholding the branding efforts directed by corporate marketing - NSBE, UR Job Fairs, Internship Open House.

·         Proposed, recruited, hired, and trained HR Intern. 

·         Presented proposal for Executive Management to approve budget for a Human Resources Intern and projected ROI output.

·         Staffing Rotation - trained intern in sourcing efforts including Internet Research and maintenance of data in Scouting Database.

·         Recruited the top two HR Intern candidates from direct scouting of high performing students from alumni HR program.  

·         Mentored junior staff in staffing including sourcers and coordinators.

 

 

 

ADVANCED MICRO DEVICES, Sunnyvale, California  1999 - 2000

 

AMD is a global supplier of integrated circuits for the personal and networked computer and communications markets.  AMD produces processors and flash memories.  Founded in 1969 and based in Sunnyvale, California, AMD had revenues of $2.8 billion in 1999 and record sales of $968,710,000 and net  income of $65,080,000 in the quarter ended December 26, 1999. (NYSE: AMD).

 

Strategic Staffing and Sourcing Lead/Senior Technical Recruiter

 

·         Directly hired by Employment Manager in 1999 to take a lead role in developing advanced sourcing efforts for AMD staffing, with added focus on Microprocessor Teams in Sunnyvale and Austin and Computation Product Marketing Groups.

·         90% of time spent recruiting and building relationships with non-jobseeking candidates.  Positions included Logic Designers, Circuit Designers, Verification Engineers, CAD Developers, Product Marketing Managers, Human Resources Professionals, Compensation Analysts.

·         Successfully completed full recruiting cycle for key critical hires, including Division Marketing Manager for Workstation and Desktop Platform.

·         Measured results for key hires indicated higher ratings in job performance and positive feedback from management of hiring groups.

·         Achieved a 70% offer accept rate for Human Resources positions in Q1 and Q2 ’00.  

·         45% of HR candidates considered for hire were targeted non-jobseeking candidates.

·         Took over recruiting efforts for HR in Q3 ’99.   Managed HR recruitment team and raised the bar for expectations of quality candidates.

·         Developed and managed candidate research data by partnering with engineering teams at AMD.   Data collected from Internet Research including alumni, associations, conference attendees, etc.  Developed  “Scouting Report” to build relationships with potential candidates before the need to recruit occurs.  When fully implemented, ideal is for key engineering figures to be pre-identified by the time the need for hiring occurs, reducing the need for JIT recruiting.

·         Charged with development of Staffing Intranet Reference Site to provide centralized resource page for vendor sites, in-house candidate and scouting data, and other useful sources and links.

 

 

NATIONAL SEMICONDUCTOR, Sunnyvale, California 1998 - 1999

 

Developer and manufacturer of semiconductor products for high-growth markets in the electronics equipment industry with sales of $2.5 billion in 1997.

 

Staffing Consultant (Contract)

 

·         Specialized in developing successful sourcing/search strategies for Core Technology Group.

·         Recruited for critical positions in Core Technology Group including Directors of Methodology, CAD Development/Support.

·         Acknowledged and awarded at staff meeting for key hires in September.

 

 

TERADYNE INCORPORATED, Sunnyvale, California 1998

 

World's largest supplier of automatic test equipment and software for the electronics and telecommunications industries with sales of $1.3 billion for 1997.

 

Staffing Consultant (Contract)

 

·         Consulted hiring managers on candidate management and interview process.

·         Accounted for 50% of Teradyne's recruiting corporate wide. 

·         Sourced and recruited candidates for Field Service offices.  Positions included Field Applications Engineers, Field Service Engineers/Technicians, Sales Engineers

 

 

INTEL CORPORATION, Santa Clara, California  1996 - 1998

 

World leading manufacturer of computer chips in 1997 with revenue totaling $25.1 billion, up from $20.8 billion in 1996.  Also a leading manufacturer of personal computer, networking, and communications products.

 

Senior Technical Recruiter (Contract)

 

·         Exceeded expectations by producing 32 offers with 27 accepts within a two month period for Design Technology Q1 ’97 Recruiting Blitz.  More than 90% of candidates recruited were non-jobseekers.

·         Selected by Corporate Communications manager to take ownership of managing Intel’s use of Internet vendor resume databases.  Internet databases accounted for 33% of Intel’s Internet recruiting.  Responsibilities included tracking and measuring the quality of results from vendor  sources.  Given $20,000 annual budget for databases.

·         Using metrics recorded by ResTrac Scanning and Recruiter tracking, decided on which vendors provided reasonable ROI.   Also co-managed with Sourcing Team on measuring job posting results.

·         Cost per interview/hire measurements reduced spending on Internet activity.

·         Successfully sourced and generated candidates for IC Engineering, Microprocessor, and Business Product Groups.  Positions included  CAD/VLSI Developers, CAD Engineers, CAD Applications Engineers, DFT Engineers, Integrated Circuit Designers, VLSI Design Engineers, Microprocessor Logic Designers, ASIC Designers, EDA Engineers, Product Engineers,  HW/Firmware Engineers, Senior Microprocessor Firmware Engineers, Senior Firmware Development Engineers, VLSI Validation Tools Engineers, Validation/Verification Engineers, Cache Validation Engineers, Product Test Engineers, Layout Designers, Mask Designers, Programmer Analysts, I/O Processor Technologists, Technical Marketing Engineers.

·         Developed new leads and generated candidates through various sourcing techniques including use of cold calling, Internet research, Internet online database searches, ResTrac applicant tracking, employee referrals, files research, networking, external vendors, direct mailing campaign, e-mail recruiting, ad postings, online career fairs, job fairs, open house events, and other resources.

·         Recognized by Intel hiring managers and staffing organizations for "excellent work and fast response" to hiring needs; maintained close working relationship with hiring managers to identify their specific hiring needs.

·         Did a "great job" for Zeus/Nike, Design Technology Group maintaining Intel values of ‘quality’ and ‘results orientation’. 

·         Told by manager in MRL that interviewing and selecting will be tough due to high volume of quality candidates provided.

·         Acknowledged by direct manager in Strategic Staffing Group for continuous performance in high volume candidate generation.

·         Recognized by Strategic Sourcing Team Leaders for outstanding performance, follow-through and completion of projects, and ability to manage multiple tasks.

·         Continuously requested by Project Management to participate in various sourcing events.

·         Acknowledged as a key member in staffing team in a plaque for quick turnaround in recruiting design engineers for IPED Group.  

·         Redeveloped candidate tracking tool for IASO Group resulting in a 14% improvement of candidate management.  IASO candidate tracking and staffing model used as benchmark for other staffing organizations within Intel.

·         Produced a 14% increase in candidate pool for specific hiring groups.

·         Maintained and updated Intel's Strategic Staffing IC Engineering candidate database containing over 2,000 identified names and titles.

·         Targeted high performers in Austin, TX for a two day Intel Recruiting Event resulting in 8 offers in Q1 ‘97. 

·         Represented Intel at job fairs specializing in specific target groups including WesTech, SoftFair, Network Career Fair, Chinese Software Professional Association, and Pan Asian Job Fair.

·         Facilitated immediate distribution of "recommend candidates" to various product groups.

·         Reengineered and developed distribution process to assure adequate response time within Intel’s multiple geographic locations.

·         Co-Developed Skills Matrix Tool to assist staffing representatives at job fairs with understanding Intel’s needs across the board.

·         Trained staffing reps and administrators on ResTrac Finder; selected to assist with users attending Intel’s ResTrac training courses.

·         Identified, attracted, and recruited from the top 5% industry superstars.  Offers to candidates were  generated as a result.  85% accepted within two months of initial contact.

·         Completed a short-term project generating candidates for International sites of Intel including Singapore, Hong Kong, People's Republic of China, Japan, Philippines, and Malaysia.

 

 

CLANCY ASSOCIATES, San Francisco, California/Virginia 1995 - 1996

 

Leading search firm recognized for its outstanding completion of over 1000 assignments worldwide.  Primary clients have been in computer products, biosciences, and financial services.

 

Senior Recruiter                                                                                                                          

 

·         Proven turnaround specialist.  Typically inherited troubled searches from other recruiters.  Achieved a 90.7% placement rate.

·         Successfully sourced, matched, interviewed, and placed candidates for high technology companies such as Toshiba America MRI, Conner Peripherals, Seagate, Raynet, Diasonics, Huber Chemicals, SCM Chemicals, Inhale Therapeutics, and Coach.

·         Conducted searches on a retained basis for permanent placement of technical and executive positions including Software Engineer, Hardware Engineer, Quality Assurance Engineer, ISO 9000 Specialist, Radio Frequency Engineer/Designer, Product Manager, Oracle DBA, Applications Research Chemist, Clinical Research Associate, and Vice President of Marketing & Sales. 

·         Developed successful sourcing and recruitment strategies to locate candidates for various searches, including “difficult-to-fill” positions.

·         Managed in-house research staff for recruiting activities.  Team leadership produced a 12.2% increase in project completion ahead of schedule.

·         Retained searches generated over $300K in revenues for 1995. 

·         Completed 97% of projects under budget.

·         Contributed as a self-directed team member in a Total Quality Management (TQM) project to improve the service to billion dollar clients.  Benchmarked other leading search firms for continuous improvement of services.  Personally retained an at-risk billion dollar client as result of improved customer service.

·         Utilized the Internet, World Wide Web, and current technology as recruitment tools; introduced the use of the Internet to the Principal/Owner.

·         Assisted in design and implementation of training for newly hired staff.  Reengineered training manual.

·         Recognized for proactive contributions and rewarded with 3 raises and 20 bonuses.

 

 

CLARKE RONCE ASSOCIATES, San Francisco, California 1990 - 1995

 

Research Specialist/Recruiter                                                                                         

 

·         Promoted to recruiter based on outstanding track record for finding viable candidates in less than average cycle times.

·         Successfully sourced, matched and interviewed candidates for clients such as Genentech, Apple Computer, Microsoft, NeXT Computer, Raychem, Raynet, and Syntex.  Maintained a successful placement rate of 93%.

·         Maintained sourcing activities to ensure candidate flow for critical skills openings

·         Developed and telemarketed resource directory.  Gathered information through telephone surveys, published journals and periodicals, in-house library, and other available resources.

·         Received bylines for publications in recognition of research work accomplished.

·         Recognized for ability to work in a self-managed environment, limiting supervision from management.

 

 

COMMONWEALTH CLUB, HR SECTION, San Francisco, California 1996-1999

 

Executive Committee Officer

 

·         Coordinated seminars featuring world class HR professionals from companies including Intel and Apple.  Seminars focused on current and best practice in HR.

·         Managed the implementation of a web page for the HR Section.

·         Coordinated HR Awards Ceremony recognizing best HR practices in Bay Area.

 

ARTICLES & PUBLICATIONS

 

·         “Human Resource Students With a Bright Future”; NCHRC, “The HR Bulletin”, October 10,  1995

·         In Media Res publications:

·         The California Hazardous Waste Directory

·         “Dataline, The Glass Ceiling”, a monthly newsletter (1992)

 

AFFILIATIONS

 

Member and Executive Committee Officer of HR Section, Commonwealth Club

Member, Society for Human Resource Management (SHRM)

Member, Northern California Human Resources Council (NCHRC, now NCHRA)

Member and Officer, Human Resource Management Council (HRMC)

 

ADDITIONAL ACTIVITIES

 

Active contribution back to HR Program at SFSU participating in HRMC events for student networking and mentorship.    Regular guest evaluator for Staffing and Compensation courses, plus occasional guest teacher for professor on business travel.  

 

PROFESSIONAL EDUCATION

 

San Francisco State University                                                              

San Francisco, California                                                                                                           

Degree:  Business Administration in Human Resource Management (BS)

 

City College of San Francisco

San Francisco, California

Degree:  Business Administration (AS)

 

Additional Courses: 

Introduction to IC Design & Fabrication/PTI Seminars

Behavioral Interviewing

Introduction to Geni Basics

Humane Resources (Intel University)

 

Computer Skills: Proficient in Resumix, ResTrac, Icarian, PeopleSoft, HTML, MS Windows environment, Excel, Access, Filemaker Pro, Lotus, PowerPoint, Word, and Word Perfect. 

 

Special Seminars:

· Human Resources: Perceptions Versus Realities presented by Intel/Kirby Dyess

· Intel’s T-Comp Philosophy presented by Intel/Mike Ray, Irene Davis, & Eric Yeung

· Technology's Impact on HR presented by Apple Computer/Mark Grimse

· Management: Keys to Going Global presented by DFS/Jim Wiggett

· Twenty-First Century HR presented by Larry Short & Associates

· Retaining High Performance Employees presented by the Dettorre/Boynton Solution

· Focus on College Recruiting presented by Cadence/Thad Salter

· To Benefit or Not to Benefit: Temporary & Contract Employment presented by Sandy McCandless, Esq.